Shipping & Delivery
Our goal is to offer you the best shipping options no matter where you live. Every day, we deliver to hundreds of customers across the world, ensuring that we provide the highest levels of responsiveness to you at all times.
The time frame for order delivery is divided into two parts:
Processing time: Order verification,product customization, quality check, and packaging. Since all our products are customized, it usually takes 3-5 days to produce the products after you place the order. All orders will be sent to the logistics center for ship out within 5-7 days after the order is placed.
Shipping time: The amount of time it takes to receive your order after your order has shipped. Shipping times can vary depending on your location and shipping methods.
All packages have specific tracking information and can be tracked through"My Order"section in your account or"Order Status".
The shipping time listed above refers to normal average shipping time exclude weather delay, war, natural disaster, or any other uncertain situations. In the condition of Covid-19, shipping time is more likely to be delayed.Order process and shipping time may be delayed up to an additional 7 business days.
Normally, our customers would not be charged with tariffs. However, because of the increasingly strict customs inspection, it happens sometimes.
In some cases, VAT or custom duties are levied by your Country, these fees are different from the shipping fee. Please note that this may also apply to retail and wholesale customers. We have no control over these charges and we won’t be able to give you an estimate on what the cost may be, as customs policies and import duties vary widely from country to country.
These fees are under your responsibility as a responsible tax paying citizen of your country.
Please contact our customer service for more discounts for your further orders if you have been charged for the custom taxes, thank you.